Coordinated Service Planning

Watch our Family Impact Film on Coordinated Service Planning – Better Together:

The objective of Coordinated Service Planning (CSP) is to provide children and youth with multiple and/or complex special needs and their families with a seamless and family-centred service experience. The vision is an Ontario where children and youth with special needs get the timely and effective services they need to participate fully at home, at school, in the community and as they prepare to achieve their goals for adulthood. This is our vision too.

Coordinated Service Planning is a shared initiative of the Ministry of Children, Community and Social Services, Ministry of Education and Ministry of Health and Long-Term Care. KidsInclusive is the Coordinating Agency for children and youth with multiple and/or complex special needs and their families in the Service Delivery Areas of Kingston, Frontenac, Lennox & Addington, and Lanark, Leeds & Grenville.

How is CSP different from other services?

CSP may be initiated if the family is feeling overwhelmed with coordinating services and when the needs of the family go beyond the resources available through their current team. CSP is not meant to duplicate services currently being used; instead it should ease communication between families and their team members. It provides the family with the chance to meet together with all the professionals from different agencies and work towards creating a plan of care for the child/youth (known as a Single Plan of Care). CSP is a formal process between KidsInclusive, District School Boards, Local Health Integration Networks (LHINS), developmental service organizations and others.

How do we support families?

Families only need to tell their story once and are at the centre of the decision making process. A Service Planning Coordinator (SPC) meets with families and service providers to collaboratively create a Single Plan of Care for each child/youth that takes into account all of his/her goals, strengths, needs, as well as all of the services that the child/youth is and will be receiving. This is a hallmark of Coordinated Service Planning. The SPC uses the 6 F-words of childhood disability to guide the Single Plan of Care process (Function, Friends, Family, Fun, Fitness and Future). The SPC will also follow up with each professional and keep the family informed. The Single Plan of Care will be reviewed within six months by the SPC to make sure goals are being met.

How do I get in touch with a Service Planning Coordinator?

If you want to find out if you meet the eligibility criteria for this service, please connect with your Service Provider.

Source: Coordinated Service Planning: Policy and Program Guidelines, Ontario’s Special Needs Strategy for Children and Youth, June 2017, Ministry of Children, Community and Social Services, Ministry of Health, Ministry of Education